Services & Case Notes Webinar 4/18/2024

Here is the Power Point  and recording from the Services & Case Note Webinar held on 4/18/2024.

Recording LINK: https://workforceboard.sharepoint.com/:v:/g/pgm/ET3Qf1qCHoFHqD_OJbgxTu4BG_-MPSfFcjI1A_Yag2Yv2w?e=XgatN3 

Also, here are the LINKS to the Service Matrix and the Case Note Guide.

Service Matrix LINK: https://workforceboard.zendesk.com/hc/en-us/articles/360050548012- 

Case Note Guide LINK: https://workforceboard.zendesk.com/hc/en-us/articles/360058453731-