Services & Case Notes Webinar 4/18/2024

Below is the Power Point  and recording from the Services & Case Note Webinar held on 4/18/2024.

Also, here are the LINKS to the Service Matrix and the Case Note Guide.

Service Matrix LINK: https://workforceboard.zendesk.com/hc/en-us/articles/360050548012- 

Case Note Guide LINK: https://workforceboard.zendesk.com/hc/en-us/articles/360058453731-