Overview
The purpose of the Credential Procedure is to provide an explanation of the Credential Attainment as it relates to WIOA Performance Measures as well as programmatic and Career Connect requirements including the procedure of entering credentials into Career Connect. (For additional information on Credential Attainment Performance Measure please see US DOL TEGL 10-16 Change 2, pages 4, 11-17: https://www.dol.gov/sites/dolgov/files/ETA/advisories/TEGL/2022/TEGL%2010-16%20change%202/TEGL%2010-16%20Change%202.pdf
This Procedures outlines:
- Who is in the measure
- Navigation and data entry into Career Connect
- Updated List of credentials by occupations
Definition
Credential Attainment: The percentage of those participants enrolled in an education or training program (excluding those in on-the-job training (OJT) and customized training) who attain a recognized postsecondary credential or a secondary school diploma, or its recognized equivalent, during participation in or within one year after exit from the program. A participant who has attained a secondary school diploma or its recognized equivalent is included in the percentage of participants who have attained a secondary school diploma or its recognized equivalent only if the participant also is employed or is enrolled in an education or training program leading to a recognized postsecondary credential within one year after exit from the program.
Updated-Who is in the measure
1. In-School Youth enrolled in WIOA program who attain a recognized postsecondary credential or a secondary school diploma, or its recognized equivalent during program participation or enrolled in follow-up services.
2. In-School Youth and Out-of-School Youth who attained a credential during enrollment in a training program. The participant was enrolled and attained a credential while in the following training services or while enrolled in follow-up services:
- 401-PARTNER PROGRAM REQUIRED: Registered Apprenticeship Program (RAP)
- 406-Intergrated Education and Training (IET)/ICAPS
- 408-Alternative Secondary School/Dropout Recovery Services
- 416-Career Pathways Training (non-ITA)
- 453-Occupational Classroom Training (ITA)
- 400-Prerequisite Training Courses*
- 403-Bridge Training (WIOA-funded, non-ITA) *
- 432-Skills Upgrading/Retraining*
- 458-Non-Registered Apprenticeship*
3. Adult and Dislocated Workers who, during a Program Year (PY) enroll in one of the following training services:
- 300-Occupational Classroom Training (ITA)
- 303-Career Pathways Training (non-ITA)
- 305-Prerequisite Training Courses
- 307-Bridge Training (WIOA-Funded, non-ITA)
- 310-Entrepreneurial Skills Training
- 315-Registered Apprenticeship Program (RAP)-ITA-funded
- 324-Other Non-Occupational Skills Training
- 326-Skills Upgrading & Retraining
- 332-Non-Registered Apprenticeship Program
*These services were inactivated for Youth on 3/10/2023. However, any Youth who participated in one of these services prior to 3/10/2023 may enter an attained credential up to 12 months after exit.
Updated-Requirements
The service that led to the credential should be closed before adding the credential. For example, if it the credential was earned through an Occupational Classroom Training (ITA) service, the service must be closed in Career Connect before entering a credential. There should also be a case note indicating that the participant has completed training and the approved credential has been attained. In addition, a credential can be earned within one year after exit from the program. It is highly recommended that the credential be entered in Career Connect upon receiving supporting documentation of credential attainment.
Navigation
An approved credential should be entered in the credentials bar of the WIOA application. A credential, or credentials can be added in the WIOA Program screen under Staff Profile>Case Management Profile>Programs>Credentials
Updated-Procedures
1. Under Manage Individuals click on Assist an Individual and search for your customer. Click on the Programs Tab link located on the right-hand side.
2. When you are on the Program Tab scroll down to the WIOA application and click on the plus sign to expand the application tabs. Once the application has been expanded scroll down toward the middle of the page and click on the plus sign of the credentials bar.
3. When you are on the Credentials bar click on Create Credential. Under the General Information Tab select the Office Location.
4. Scroll down to the Credential Information Section. Complete all the fields as follows:
- Scroll down to the Credential Information Section. Complete the fields as follows:
- Select the “Credential Received”
- Under “Other Credential” specify what entity issued the credential and the name of the credential. Please see Appendix A List of Credentials by Occupation
- Select the appropriate verification documentation used to verify the credential
- Enter the Date the Credential was attained under “Date Credential Received”
5. Associate to Training/Activity is a required field. Click on “Search Activities” to select the WIOA training service.
6. Click "select" on the Service/Course (training) that led to the earned credential.
7. Once the credential information is complete and reflects an associated training click "Save" to save the credential on Career Connect.
8. Once you click Save, the system will take you back to the Credentials bar and you will see your credential has been added to the participant’s application.
Updated-Result
The credential has been recorded properly will be counted towards the Credential Attainment Performance Measure. The link below will take you to the Report Guide. This link provides detailed guidance and navigation to various available reports including Credential reports for viewing.
https://workforceboard.zendesk.com/hc/en-us/articles/6503046470541-Reports-Updated-3-30-2023-
Updated-Appendix A
APPENDIX A
List of Credentials by Occupation*
| Occupation | Approved Credential |
| Accountants and Auditors | Industry Recognized Credential |
| Administrative Service Managers | Industry Recognized Credential |
| Aircraft Mechanics and Service Technicians | Industry Recognized Credential |
| Automotive Body and Related Repairers | The National Institute for Automotive Service Excellence Certification |
| Automotive Service Technicians and Mechanics | The National Institute for Automotive Service Excellence Certification |
| Billing and Posting Clerks | Industry Recognized Credential |
| Bus and Truck Mechanics and Diesel Engine Specialists | Industry Recognized Credential |
| Bus Drivers, Transit and Intercity | Secretary of State CDL Class A License |
| Cardiovascular Technicians | Industry Recognized Credential |
| Carpenters | Industry Recognized Credential |
| Certified Nursing Assistant | IL Department of Public Health License |
| Chefs and Head Cooks | Industry Recognized Credential |
| Community Health Care Workers | Industry Recognized Credential |
| Computer Network Architects | CompTIA, Cisco, VMware |
| Computer Network Support Specialists | CompTIA and Microsoft Certifications |
| Computer Systems Analysts | Oracle and Microsoft Certifications |
| Computer User Support Specialists | CompTIA and Microsoft Certifications |
| Computer-Controlled Machine Tool Operators | National Institute for Metalworking Skills (NIMS) Certification |
| Cutting, Punching, and Press Machine Operators | Industry Recognized Credential |
| Database Administrators | Oracle and Microsoft Certifications |
| Dental Assistant | Industry Recognized Credential |
| Dental Hygienist | IL Department of Financial and Professional Regulation License |
| Diagnostic Medical Sonographers | Industry Recognized Credential |
| Electrical Power-Line Installers and Repairers | Industry Recognized Credential |
| Electricians | City License |
| Emergency Medical Technician | IL Department of Public Health License |
| Executive Secretaries and Executive Administrative Assistants | Adobe, Microsoft, or Industry Recognized Credential |
| Facilities Manager | Industry Recognized Credential |
| Food Batch makers | Industry Recognized Credential |
| Forklift Drivers | Occupational Safety & Health Administration (OSHA) Certification |
| Hairstylists and Hairdressers | IL Department of Financial and Professional Regulation License |
| Health Technologists and Technicians, All Other | Industry Recognized Credential |
| Heavy and Tractor-Trailers and Intercity | Secretary of State CDL Class A License |
| Human Resource Specialists | SHRM-SCP, SHRM-SCP, or Industry Recognized Credential |
| HVAC & Refrigeration Mechanics and Installers | Industry Recognized Credential |
| Industrial Machinery Mechanics | Industry Recognized Credential |
| Information Security Analysts | CompTIA |
| Inspectors, Testers, Sorters, Samplers, and Weighers | Industry Recognized Credential |
| Legal Secretaries and Administrative Assistants | Adobe, Microsoft, or Industry Recognized Credential |
| Licensed Practical Nurse | IL Department of Financial and Professional Regulation License |
| Machinists | Industry Recognized Credential |
| Maintenance Workers, Machinery | Industry Recognized Credential |
| Medical and Clinical Laboratory Technicians | Industry Recognized Credential |
| Medical and Clinical Laboratory Technologists | Industry Recognized Credential |
| Medical Assistant | Industry Recognized Credential |
| Medical Records and Health Information Technician (Billing and Coding) | Industry Recognized Credential |
| Mental Health and Substance Abuse Social Workers | Industry Recognized Credential |
| Mixing and Blending Machine Setters, Operators, and Tenders | Industry Recognized Credential |
| Network and Computer Systems Administrators | CompTIA, Cisco and Microsoft |
| Occupational Therapy Assistants | IL Department of Financial and Professional Regulation License |
| Operating Engineers; Construction Equipment Operators | Industry Recognized Credential |
| Paralegal and Legal Secretaries | Industry Recognized Credential |
| Paramedics | IL Department of Public Health License |
| Patient Care Technicians (Phlebotomy, EKG and Certified Nursing Assistant) | See individual certifications |
| Payroll and Timekeeping Clerks | Industry Recognized Credential |
| Pharmacy Technician | IL Department of Financial and Professional Regulation License |
| Phlebotomists | Industry Recognized Credential |
| Physical Therapist Assistant | IL Department of Financial and Professional Regulation License |
| Plumbers, Pipefitters, and Steamfitters | IL Department of Public Health License |
| Preschool Teachers, Except Special Education | Industry Recognized Credential |
| Production, Planning and Expediting Clerks | Industry Recognized Credential |
| Radiologic Technologist | IL Emergency Management Department Certification |
| Registered Nurse | IL Department of Financial and Professional Regulation License |
| Respiratory Therapist | IL Department of Financial and Professional Regulation License |
| Sales Representatives, Wholesale and Manufacturing | Industry Recognized Credential |
| Security Guard | IL Department of Financial and Professional Regulation PERC License |
| Shipping, Receiving and Traffic Clerks | Industry Recognized Credential |
| Software Developers, Applications | CompTIA and Microsoft Certifications |
| Software Developers, Systems Software | Adobe and CompTIA |
| Stationary Engineers and Boiler Operators | Industry Recognized Credential |
| Substance Abuse and Behavior Disorder Counselors | Industry Recognized Credential |
| Surgical Technologist | IL Department of Financial and Professional Regulation License |
| Surgical Technologists | IL Department of Financial and Professional Regulation License |
| Team Assemblers | Industry Recognized Credential |
| Transportation, Storage and Distribution Managers | Industry Recognized Credential |
| Web Developers | Adobe and Oracle |
| Welders, Cutters, Solderers, and Brazers | Industry Recognized Credential |
*Please note this list is not all inclusive. Other credentials may be allowable which are not listed here.
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