How to Submit a Support Request via the CC Help Desk

To ensure your request is assigned to your designated Program Relationship Manager, please submit your support ticket through the CC Help Desk form.

Important: Requests sent via email to Zendesk will not be routed to your assigned Program Relationship Manager.

1. Go To ZenDesk Website (https://workforceboard.zendesk.com/) & click on "Submit a Request"

2. Enter Your Email Address

3. Enter Client or Employer' s Full Name

4. Click the dropdown menu to select your "Agency Name"

5. Enter "Workforce Staff Name" (Requestors Name)

6. Enter "Customer State ID#"

7. Click dropdown menu and select "Type of Request"

8. Fill out all relevant information in the "Description For Ticket Request" section

9. Attach any relevant files associated with the request and Click Submit